Privacy policy
Last updated: July 1, 2026
Welcome to Makhzan offical. We really care about keeping your information safe. This is how we do it. When you come to our website or buy something from us we collect some information about you. We want to be upfront about what we do with that information. We use it. We might share it with other people. When you use our website you are saying it is okay, with you that we do these things.
Personal Information We Collect or Process
We collect some information from you.
When you do things like place an order or create an account or even just contact us we may get some of your Personal Information.
This Personal Information can include things like:
* Name
* Email Address
* Phone Number
* Shipping Address
* Billing Address
* Payment Information. This is handled by other companies that help us with payments so it is secure.
We also keep track of your Order History. We do this when you place an order, with us.
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
When we use the term "Personal Information," we mean information that identifies you or can reasonably be linked to you. Personal Information does not include anonymous or de-identified information that cannot be used to identify you.
Depending on how you interact with [Makhzan], we may collect the following categories of Personal Information:
Contact Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
Payment Information
- Payment Method
- Transaction Details
- Payment Confirmation
Note: We do not store your complete payment card details. Payments are securely processed through trusted third-party payment providers.
Order Information
- Products viewed
- Items added to cart or wishlist
- Purchase History
- Returns, Exchanges, and Cancellations
Communication Information
- Messages you send to us
- Customer support inquiries
- Feedback and reviews
Device Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Network Information
Usage Information
- Pages visited
- Time spent on our website
- Clicks and browsing activity
How We Use Your Personal Information
We use your information for the following reasons:
* To process and fulfill your orders so you get what you bought.
* We provide customer support to help you with any issues.
* You get order confirmations and shipping updates so you know when your stuff is, on its way.
* We use your info to make our website and services better.
* Your shopping experience is personalized so it feels like we're talking to you.
* We. Prevent fraud, to keep you and us safe.
* We have to follow the law so we comply with obligations.
* If you signed up we send you emails and offers.
Cookies
Cookies remember what you like: they store preferences in your account.They remember what you added in your shopping cart.They anonymously analyse your behavior: cookies help us to measure the impact of our campaigns and provide useful content
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Third Party Websites and Links
We can engage third-party service providers to conduct our business including:
Payment Processing
Shipping and Delivery Services
Website Analytics
Marketing Platforms
Customer Support Services
Third party service providers only have access to the information that is needed to provide the services, and must safeguard your information as per the applicable privacy laws.
Children's Data
This website is not intended for individuals under the age of 13 (or the applicable minimum age). We do not knowingly collect any personally identifying information from children.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at makhzanofficial37@gmail.com
